| ADI understands that Telecom
is the backbone of Network Management. And
hence it is extremely important to have a
highly Reliable, secure and efficient infrastructure
to support the same.
ADI combines its vast experience and
expertise in addition to superior voice
and data technologies for operating and
managing its network operating centers.
ADI has a fully equipped Network Operating
Center with state of the art technologies.
We have independent bays for each client.
The technical infrastructure is powered
by fully redundant backbone, multiple WAN
circuits with path diversity through different
carriers and routes. ADI has invested
heavily in multiple devices for maximum
redundancy to meet the ever-growing requirement
and building resilience and robustness in
communication and network architecture.
The entire IT Infrastructure has double
backup power, primary from the main UPS
System and secondary from High Capacity
Generators housed within the complex. ADI
is located in a very ultra modern facility
with all the amenities including an in house
cafeteria. The facility has a total employee
seating capacity of 200, out of which seating
space of almost 100 employees (50%) is dedicated
exclusively for Technical Support Staff.
ADI believes that its core asset lies
in its personnel and has consistently nurtured
its human capital. ADI has always prioritized
in building a knowledge management system
to leverage varied skills and taken steps
to build its intellectual capital.
ADI professionals have the expertise
from legacy systems to latest technology
and are equipped to provide technical support
in diverse technology areas.
ADI helps companies transform their
business through the innovative use of technology
and outsourcing solutions to achieve high
performance and agility. Our business is
to provide flexible, cost effective outsourcing
solutions supported by our experienced Team
and state-of-the-art network.
Through its investment in world-class
process management capabilities and a highly
Experienced Team, ADI delivers a truly
high quality and unique services, which
our clients can leverage for their day-to-day
business operations.
ADI has adopted the Six Sigma methodology
for continuous improvement and defect and
time cycle reduction. A detail oriented
and innovative approach to workflow definition
enables ADI to fulfill aggressive "Critical
to Quality (CTQ)" metrics guaranteed
to our clients. Frequently ADI engages
its clients to achieve clarity in terms
of function deliverables and involves the
client in its workflow definitions and documentation
to achieve a high level of transparency
and rationalization of expectations.
ADI sees Business Process Outsourcing,
or BPO, not simply as a cost reduction initiative,
but as a means to enhance strategic positioning
through improved process quality, managed
by dedicated business and technical experts.
Within the ADI paradigm, BPO segues into
Business Transformation Outsourcing, or BTO.
BTO delivers improved business results through
continuous strategic change and operation
of the client's business processes, applications,
and infrastructure support in diverse technology
areas.
Delivering significantly improved business
value and outcomes;
Accountability for the operation of business
processes, people and technology;
Innovation and continuous improvement by
fully leveraging global telecom infrastructure
and an onshore/offshore service provider
network;
Flexible deal structures and financial constructs
based on business outcomes (risk and gain
sharing), but based on long-term contractual
relationships. |
